Welcome to GradeSmiths! By accessing or using our website GradeSmiths, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must refrain from using our services.
1. General Terms
· Service Overview
GradeSmiths provides professional academic writing services, including custom essay writing, research papers, academic content creation, and more. All work delivered by GradeSmiths is for research and reference purposes only and is not intended to be submitted as final work.
· Eligibility
By using GradeSmiths, you confirm that you are at least 18 years old and legally capable of entering into contracts.
· Account Registration
To place an order, you must create an account on our website. You are responsible for keeping your login details confidential. GradeSmiths will not be liable for any unauthorized access to your account.
2. Order Placement and Process
· Placing an Order
To place an order, you must provide accurate information and detailed instructions. The quality of the final product depends on the clarity and completeness of the information provided.
· Order Confirmation
Once the order is placed, a confirmation email will be sent. This email will include details of your order, payment, and delivery expectations. You must check and confirm all the details are correct.
· Order Fulfillment
GradeSmiths assigns a qualified writer to each order based on the topic and complexity. We guarantee that the writer assigned will meet the academic standards required for the work.
3. Pricing and Payment
· Payment Terms
All payments must be made in full before the commencement of work on your order. We accept various payment methods, including credit cards, debit cards, and mobile money.
· Pricing
Our pricing is based on the type of service, academic level, word count, and delivery deadline. All prices are displayed in full before checkout.
· Refund Policy
We aim to deliver high-quality work that meets your expectations. However, if you are unsatisfied with the service, our refund policy is as follows:
· Full Refunds
A full refund will be issued in the following cases:
- If we fail to find a suitable writer for your order.
- If the order is canceled before a writer is assigned.
· Partial Refunds
You may be eligible for a partial refund in the following cases:
- If the work delivered does not meet the initial instructions provided.
- The amount refunded will depend on the discrepancy between the final product and your expectations.
- If you accidentally place a duplicate order and notify us promptly.
· No Refunds
Refunds will not be issued in the following cases:
- If the final product is delivered and meets the instructions provided.
- If a revision was offered and completed as per your request.
- If you request a refund after approving the work.
· Dispute Resolution
If you believe you are entitled to a refund, you must submit a formal request within 7 days of receiving the final product. Our quality assurance team will review the request and determine eligibility based on the original order instructions.
4. Revisions
· Free Revisions
You are entitled to free revisions if the work does not meet the initial instructions. Revision requests must be submitted within 14 days of delivery for short assignments and 30 days for longer projects.
· Limitations
Revisions will not be made if the request introduces new instructions that were not part of the original order.
· Privacy Policy
We value your privacy and are committed to protecting your personal information. All details provided to GradeSmiths are stored securely and will not be shared with third parties without your consent.
· Intellectual Property
All content created by GradeSmiths remains the intellectual property of the company. You are purchasing the right to use the content for research purposes, but you do not own the copyright to the delivered materials.
· Limitation of Liability
GradeSmiths is not responsible for any academic consequences, including grades, that result from the use of our services. We do not guarantee any specific academic outcome.
· Termination of Service
We reserve the right to terminate your access to GradeSmiths at any time if we suspect fraudulent activity, breach of terms, or inappropriate behavior.
Other Terms and Conditions
We provide you (“you”, “your”, “yours” or “Customer”) access to our services (“Service”) through our website located at gradesmiths.com, mobile website, and mobile application (collectively, the “Website”) owned and operated by Cool Flash Digital solutions, incorporated under the laws of Alabama, the USA, subject to these Terms and Conditions (“Terms”), which we may update from time to time.
GradeSmiths is a learning platform that cooperates with Customers and education Experts to improve Customers’ educational levels. Our Website allows Customers to search for Experts, and Experts searching for Customers to connect for and deliver and pay for or receive payment for the Services. Before accessing the Services, please read the following Terms carefully as they form a binding legal agreement between you and the Company. By clicking the “Accept” or similar button or tick box or accessing the Services, you agree that you have read, understood, and agreed to these Terms and that you understand any personal information you provide may be handled as provided in our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
We hereby must inform you that some ways to use the Product and our Services may be prohibited in some jurisdictions. These jurisdictions may include England and Wales, the Republic of Ireland, the Commonwealth of Australia, New Zealand, and others.