GENERAL INFORMATION
By browsing the public areas, or accessing and using the Website, you acknowledge that;
(i) you have read, understood, and agree to be legally bound by these Terms and the Privacy Policy and that
(ii) you are at least 16 years of age, or
(iii) if you are less than 16 years of age that you have reviewed these Terms and the Privacy Policy with your parent or guardian and that your parent or guardian has agreed to them on your behalf before the use.
You agree to use the Service only for lawful, personal, and informational purposes. You agree that you will not use the Service in any manner that is malicious or that violates any applicable local, state, national, or international law, or the intellectual property or proprietary rights of any third party.
Moreover, you agree to exercise common sense and judgment while using the Services and not to disclose to Experts any information, including any personal information (yours and third parties), the disclosure of which is not required by the Services or may be in conflict with these Terms.
INTERPRETATION OF THE TERMS
“Website” refers to gradesmiths.com, mobile website, and mobile application.
“Customer”, “You”, or “Yours” refer to anyone submitting, bidding, or executing an Order, as well as uploading any information and transferring payments on the Website.
“Content” means all information, text, materials, images, data, links, software, or other material accessible through the Website or Services, whether created by us or provided by another person for display on the Website or through the Services.
“Expert” is a person engaged by the Company on a freelance basis to provide Services to the Customers.
“Messaging System” is the software that ensures uninterrupted communication between the Customer and the Expert or the Support Team.
“Order” refers to the factual request for a Service sent to our Company by the Customer. It includes particular requirements and specifications regarding the sources to be used in the Product.
An “Order” is an electronic request for a paid Product from the Customer. The Order specifies the scope of work and other requirements regarding the Product.
“Order” refers to the written Order submitted in electronic form online on the Website by the Customer. The Order includes the work in its entirety, along with the Customer’s requirements.
“Personal Balance” refers to the total amount of funds available in your account that have not been used towards an Order after a successful transaction. Funds are added to the Personal Balance voluntarily to compensate for the Order(s) price at the Customer’s discretion.
“Order Balance” refers to the total amount of funds allocated to a specific Order after an Expert has been assigned to the Order.
“Escrow” refers to the financial agreement in which We control monetary transactions between the Customer and the Expert as a third party. According to this agreement, We only release the funds once the contract terms are met.
“Service” (Services) is provided by the Experts within a defined time frame and according to the Customer’s requirements in respect of educational matters. The Service encompasses all Order Statuses.
“Product” is a result of delivered Service. A Product is designed to facilitate learning and understanding of the Customer in a particular subject field or topic. The Product is not intended for submission to any educational institutions chartered, incorporated, licensed, registered, or supervised by the state, fulfilling the requirements of a degree, diploma, certificate, or course of study at any educational institution.
“Product Revision” is a request sent by the Customer for editing the final version of the Product, based on the initial requirements of the Order.
“Quality Assurance Department” refers to the Company’s structural unit responsible for evaluating and protecting the quality of our Products and Services. The Quality Assurance Department holds responsibility for investigating all disputed claims and remains impartial towards all parties.
“Support Team” or “Support” refers to the Company’s structural unit responsible for coordinating and assisting the Order and Services.
